COVID-19 response

At the beginning of the COVID-19 pandemic, we recognized changes would need to be made in our care of families.

The Chief Public Health Office’s guidance around visitation and funerals, may be found here.

There are no cohort limits for PEI Vax Pass program activities, including visitation. However, gathering limits remain in place for funeral, memorial, and burial services.

Public health measures such as wearing non-medical masks during the visitation and practicing hand hygiene is a must for those attending. We are reminding those who are experiencing symptoms of COVID-19 not to attend the gatherings and seek out testing at one of the Island’s testing centres.

For those attending visitation and/or receptions, proof of vaccination and government issued identification will be required.

As funeral service professionals, we strictly adhere to these guidelines to protect our communities and staff.

We’ve adopted new ways of meeting with families to make arrangements and to connect family members and friends in other provinces. Arrangements can be made via telephone, e-mail, FaceTime, or Zoom. An e-visitation and/or funeral can be held through private streaming.

To personalize these services, we can create a tribute DVD which can be shared online and used at a future public service.

We too are adapting to changes in protocols. Long-term care and health facilities are no longer permitted to form honour guards, as we transfer the deceased into our care. A previous blog post shared how moving and respectful this tradition has become. We look forward to the time when measures around physical distancing will be lifted.

To assist families with contact tracing, we’ve created a form to assist them in capturing the necessary information.

Grieving During a Pandemic

Grieving during a pandemic is new to all of us. Grief is challenging enough without the physical and social distancing, the limitations associated with our usual rituals, and the distancing experienced prior to the death, in some cases.

Grieving Alone & Together by Dr. Sara Murphy.

Thank you to the Funeral Service Foundation for providing the e-book, “Grieving Alone & Together”.

As the pandemic began in Canada, we realized our years of professional training and education would serve us well in caring for the deceased and their families. We want to assure Islanders that we will continue to provide professional, compassionate services to our families and community during this challenging time.

If you have any questions or concerns, please feel free to contact us by phone at 902-566-5549 or e-mail: Our phones are answered 24 hours a day by our caring and licensed staff.