COVID-19 response

At the beginning of the COVID-19 pandemic, we recognized changes would need to be made in our care of families.

On April 2, 2020 we received updated information from the Chief Public Health Officer, Dr. Heather Morrison. You can learn more about these updates, here. As funeral service professionals, we strictly adhere to these guidelines to protect our communities and staff.

We’ve adopted new ways of meeting with families to make arrangements and to connect family members and friends in other provinces. Arrangements can be made via telephone, e-mail, FaceTime, or Zoom. An e-visitation and/or funeral can be held through private streaming.

To personalize these services, we can create a tribute DVD which can be shared online and used at a future public service.

We too are adapting to changes in protocols. Long-term care and health facilities are no longer permitted to form honour guards, as we transfer the deceased into our care. A previous blog post shared how moving and respectful this tradition has become. We look forward to the time when measures around physical distancing will be lifted.

March 24, 2020

Earlier this week, we lent our support to the call from our national professional association, the Funeral Service Association of Canada. FSAC has requested that funeral service professionals be recognized as an essential and critical service during the pandemic. We need to be supported in our care of the deceased and have access to timely personal protective equipment and other sanitary supplies.

Islanders are being told to follow physical distancing measures in an effort to curb transmission of COVID-19.

March 17, 2020

On March 17, 2020, we received specific directions from Dr. Heather Morrison, Chief Public Health Officer for the province of Prince Edward Island.

You can learn more about these directives here.

March 12, 2020

As the pandemic began in Canada, we realized our years of professional training and education would serve us well in caring for the deceased and their families. We want to assure Islanders that we will continue to provide professional, compassionate services to our families and community during this challenging time.

If you have any questions or concerns, please feel free to contact us by phone at 902-566-5549 or e-mail: allison@macleanfh.com Our phones are answered 24 hours a day by our staff.