At the beginning of the COVID-19 pandemic, we recognized changes would need to be made in our care of families.
On June 26, 2020 we received updated information from the Chief Public Health Office. You can learn more about these updates, here. As funeral service professionals, we strictly adhere to these guidelines to protect our communities and staff.
adopted new ways of meeting with families to make arrangements and to connect
family members and friends in other provinces. Arrangements can be made via
telephone, e-mail, FaceTime, or Zoom. An e-visitation and/or funeral can be
held through private streaming.
To personalize these services, we can create a tribute DVD which can be shared online and used at a future public service.
We too are adapting to changes in protocols. Long-term care and health facilities are no longer permitted to form honour guards, as we transfer the deceased into our care. A previous blog post shared how moving and respectful this tradition has become. We look forward to the time when measures around physical distancing will be lifted.
Grieving During a Pandemic
Grieving during a pandemic is new to all of us. Grief is challenging enough without the physical and social distancing, the limitations associated with our usual rituals, and the distancing experienced prior to the death, in some cases.
Earlier this week, we lent our support to the call from our national professional association, the Funeral Service Association of Canada. FSAC has requested that funeral service professionals be recognized as an essential and critical service during the pandemic. We need to be supported in our care of the deceased and have access to timely personal protective equipment and other sanitary supplies.
As the pandemic began in Canada, we realized our years of professional training and education would serve us well in caring for the deceased and their families. We want to assure Islanders that we will continue to provide professional, compassionate services to our families and community during this challenging time.
If you have any questions or concerns, please feel free to contact us by phone at 902-566-5549 or e-mail: firstname.lastname@example.org Our phones are answered 24 hours a day by our staff.